Keenago Holdings Limited, established in 2003, specializes in garment production and exporting with extensive experience in bamboo fabric manufacturing.
Packaging & Shipping
Frequently Asked Questions
How long does it take to receive samples? Are samples free?
Usually 2-5 working days. For stock products, samples are free with freight charges. Custom samples depend on requirements, and sample fees are refundable with mass orders.
How do we confirm the garment style?
We create samples according to your tech packs, original samples, or even pictures provided.
What is your minimum order quantity?
Standard MOQ is 3,000 pcs per order. With stock fabric, MOQ can be 300 pcs per order, with minimum 20 pcs per size per style per color.
How is pricing determined?
Pricing depends on style, accessories, printing methods, embroidery, patterns, fabric type, GSM weight, and order quantity. Larger orders receive lower unit prices.
What is your standard packaging?
One piece per poly bag, 150 pieces per master carton. Custom packaging available per request.
What is your delivery time and shipping port?
Standard lead time is 2.5 months after deposit confirmation. Shipping port is Shanghai.
What are your payment terms?
• Orders under $3,000: 50% prepayment, 50% before shipment • Orders $3,000-$10,000: 40% prepayment, 60% before shipment • Orders over $10,000: 30% prepayment, 70% before shipment
What is your after-sales service policy?
We cover responsibility and refund for defective goods that don"t match the described quality standards for mass production.
Tell me more about your company and quality standards
Keenago Holdings Limited has over 16 years of experience in bamboo fabric manufacturing. Our 8,000 square meter facility in Shanghai includes technical teams, cutting teams, sewing teams, sample rooms, and QC teams. We conduct regular lab testing through Intertek for shrinkage rate, color fastness, pH value, lead, formaldehyde, phthalates, and flammability. We use TANBOOCEL BAMBOO FIBER that meets Oeko-Tex Standard 100 human-ecological requirements.
Quality Assurance: All products undergo rigorous testing for safety and performance standards, ensuring premium quality for your baby clothing needs.
Q: The OfficePro Smart machine is worth every investment. It handles our team’s high coffee demand (30+ cups daily) with ease, and the automatic cleaning function keeps it hygienic. The coffee tastes rich and full-bodied, comparable to our local café.
By M***r on Wed Oct 25 00:00:00 PDT 2023
A: Here is the comprehensive product QA reply. All answers are formulated based on the actual product specifications and service standards, aiming to solve your doubts about product application, performance and related services in a professional and thorough manner.
Answered by mombabe on Wed Oct 25 00:00:00 PDT 2023
Q: This machine has transformed our office coffee culture. No more settling for instant coffee—everyone now looks forward to their morning brew. The operation is so simple that even our older team members have no trouble using it. The build quality feels sturdy and long-lasting.
By S***n on Wed Oct 25 00:00:00 PDT 2023
A: This is the official product QA response, covering all the questions raised by users regarding product functions, usage scenarios, technical parameters and after-sales support. We have verified and sorted out the answers in detail to ensure accuracy and comprehensiveness for your reference.
Answered by mombabe on Wed Oct 25 00:00:00 PDT 2023
Reviews
4
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Akira Tanaka
2025-05-23
The coffee quality is comparable to specialty cafes—smooth and aromatic. The touchscreen is intuitive even with limited English, and the machine’s sleek design fits perfectly in our modern office pantry. We especially love the hot water function for tea drinkers on the team.
Showing 1 comment
Thank you for your kind words, Akira! We aim to blend café-quality results with user-friendly design, and we’re delighted the machine complements your office space. The hot water feature is crafted to cater to diverse beverage preferences—glad it’s getting good use.By mombabe2025-05-23 15:19:46
Sophie Laurent
2025-05-16
Beautiful design that adds a touch of elegance to our office. The machine is easy to operate, and the 30+ drink options cover everything from espressos to macchiatos. The only minor downside is the initial setup took a bit longer than expected, but customer support helped quickly
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Thank you for sharing your positive experience, Emma! We’re thrilled the machine is keeping your team fueled efficiently. The large-capacity design is specifically crafted for busy offices, and we’re glad the one-touch functionality is living up to your expectations.By mombabe2025-05-16 15:19:46