Shipping Methods: DHL, UPS, FEDEX, TNT by air or sea
Shipping Port: Shanghai
Payment Terms: 30% deposit, balance before shipment via T/T
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Company Profile
Packaging & Shipping
Frequently Asked Questions
How long does it take for samples? Are samples free?
Usually 2-5 working days. For stock products, samples are free with freight charges. Custom samples depend on requirements, and sample fees are refundable with mass orders.
How to confirm the style of the garments?
We create samples based on your tech packs, original samples, or even pictures for confirmation.
What is your MOQ?
Standard MOQ: 3k pcs per order, 1k pcs per color, 500 pcs per style. With stock fabric: 300 pcs per order, 100 pcs per color, 50 pcs per style (minimum 20pcs per size per style per color).
How to know the price?
Pricing depends on style, accessories, printing/embroidery methods, patterns, fabric type, GSM weight, etc. Volume discounts available for larger orders.
What is your packaging?
Standard: One piece per poly bag, 150 pieces per master carton. Custom packaging available upon request.
What is your delivery time and shipping port?
Standard lead time: 2.5 months after deposit and confirmation. Shipping port: Shanghai.
What are your payment terms?
< $3,000 USD: 50% prepayment, 50% before shipment $3,000-$10,000 USD: 40% prepayment, 60% before shipment > $10,000 USD: 30% prepayment, 70% before shipment
What about after-sales service?
We cover responsibility and refund for defective goods that don"t match the described quality standards for mass production.
Tell me more about your company?
Keenago Holdings Limited, established in 2003, specializes in garment production and exporting. We operate from a 8,000 square meter facility in Shanghai"s Songjiang industrial zone with dedicated technical, cutting, sewing, sampling, and QC teams. With over 16 years of bamboo fabric expertise, we maintain strict quality control and conduct regular lab testing (Intertek) for shrinkage, color fastness, pH values, lead, formaldehyde, and flammability. Our viscose fiber uses TANBOOCEL BAMBOO FIBER meeting Oeko-Tex Standard 100 human-ecological requirements.
Q: The OfficePro Smart machine is worth every investment. It handles our team’s high coffee demand (30+ cups daily) with ease, and the automatic cleaning function keeps it hygienic. The coffee tastes rich and full-bodied, comparable to our local café.
By M***r on Wed Oct 25 00:00:00 PDT 2023
A: Here is the comprehensive product QA reply. All answers are formulated based on the actual product specifications and service standards, aiming to solve your doubts about product application, performance and related services in a professional and thorough manner.
Answered by mombabe on Wed Oct 25 00:00:00 PDT 2023
Q: This machine has transformed our office coffee culture. No more settling for instant coffee—everyone now looks forward to their morning brew. The operation is so simple that even our older team members have no trouble using it. The build quality feels sturdy and long-lasting.
By S***n on Wed Oct 25 00:00:00 PDT 2023
A: This is the official product QA response, covering all the questions raised by users regarding product functions, usage scenarios, technical parameters and after-sales support. We have verified and sorted out the answers in detail to ensure accuracy and comprehensiveness for your reference.
Answered by mombabe on Wed Oct 25 00:00:00 PDT 2023
Reviews
4.5
Based on 2 reviews
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Emma Carter
2025-07-31
Our team of 30 has been using this machine for 2 months, and it’s a game-changer! The one-touch operation means no training is needed—even new hires can make a perfect latte or espresso in seconds. The coffee has rich flavor with nice crema, and the large bean hopper and water tank mean we rarely need to refill.
Showing 1 comment
Thank you for sharing your positive experience, Emma! We’re thrilled the machine is keeping your team fueled efficiently. The large-capacity design is specifically crafted for busy offices, and we’re glad the one-touch functionality is living up to your expectations.By mombabe2025-07-31 18:19:46
Sophie Laurent
2025-05-16
Beautiful design that adds a touch of elegance to our office. The machine is easy to operate, and the 30+ drink options cover everything from espressos to macchiatos. The only minor downside is the initial setup took a bit longer than expected, but customer support helped quickly
Showing 1 comment
Thank you for sharing your positive experience, Emma! We’re thrilled the machine is keeping your team fueled efficiently. The large-capacity design is specifically crafted for busy offices, and we’re glad the one-touch functionality is living up to your expectations.By mombabe2025-05-16 15:19:46